[Block] Delivery & Return

Shipping & Delivery Policy

Last Updated: April 01, 2026

At Zevy, we strive to deliver your orders safely and on time.

Order Processing
All orders are processed within 1–3 business days after confirmation.

Delivery Timeline

• Standard Delivery: 5–10 business days
• Express Delivery: 3–5 business days

Shipping Details

• Orders are shipped via trusted courier partners.
• Tracking details will be shared once your order is dispatched.

Delays
While we ensure timely dispatch, Zevy is not responsible for delays caused by courier services or unforeseen circumstances.

Return Policy

We accept returns only in case of damaged or defective products.

• Return requests must be raised within 2 days of delivery.
• Requests after this period will not be accepted.
• Items must be unused, in original condition, and returned with original packaging.
• An unboxing video is mandatory for any damage or wrong product claim.
• Valid photo/video proof may be required for approval.

Exchange / Replacement Policy

• Exchange or replacement requests must be initiated within 2 days of delivery.
• Once approved, the replacement will be dispatched within 2–3 business days after receiving and inspecting the returned item.
• Replacement delivery usually takes 7–10 business days, depending on location.

Refund Policy

• Refunds are processed within 3–5 business days after approval.
• The amount will be credited to the original payment method within 7–10 business days, depending on your bank/payment provider.
• Shipping charges are non-refundable.

Cash on Delivery (COD) Policy

• All COD orders are confirmed via call or WhatsApp before dispatch.
• Orders may be cancelled if confirmation is not received from the customer.

Need Help?

Have questions or need assistance? Our support team is here to help.

📧 Email: info@zevy.co.in
📞 Phone: +91 90968 79024